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Question

492. Deputy Bernard J. Durkan asked the Minister for Justice if an appointment will be facilitated to update stamp status in the case of a person (details supplied) who has attempted to make an appointment to no avail; and if she will make a statement on the matter. [27781/21]

Answer

Minister of State at the Department of Justice (Deputy James Browne): The Burgh Quay Registration Office for customers in the Dublin area reopened on 10 May 2021, and there is currently a high demand for appointments. My Department is prioritising customers who had their appointments cancelled when the Office closed in December 2020 due to Level 5 restrictions and there will be greater availability of appointments for other first time registrations once this group has been cleared.
The person concerned should continue to apply for an appointment through the online appointments system, which opened to accept bookings from 6 May 2021, at: www.burghquayregistrationoffice.inis.gov.ie.
If they have any queries, they can contact the Immigration Service of my Department by emailing immigrationsupport@justice.ie.
Queries in relation to the status of individual immigration cases may be made directly to my Department by e-mail using the Oireachtas Mail facility (INISOireachtasMail@justice.ie) which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response is, in the Deputy’s view, inadequate or too long awaited.