The Minister for Justice and Equality, Charlie Flanagan TD, today welcomed the introduction of the first stage of the introduction of Automatic Border Control 'e-Gates' at Dublin Airport.
The first e-Gates come into operation at both Terminal 1 and Terminal 2 this morning. A total of 5 gates at each terminal are operational in this initial phase. This will increase to 10 at each terminal in the coming weeks. The e-Gates are open to Irish and EU e-passport holders over the age of 18 and it is planned that their use will be extended to other categories of passengers as the programme develops.
In welcoming the introduction, Minister Flanagan said:
“The introduction of e-Gates is aimed at improving customer service through self-service through the immigration process while at the same time enhancing border security. I look forward to the continuing roll out of this programme over the coming weeks. I would ask passengers travelling to be conscious that this is a new measure and to exercise patience should any teething problems arise. Ultimately, these gates should facilitate a more efficient process for those travelling through our airports."
The contract for the implementation was awarded by the Irish Naturalisation and Immigration Service (INIS) to the Lisbon-based Vision-Box, who are partnering with Accenture and ESP Global Systems. The Minister thanked all involved in the project including the Dublin Airport Authority (DAA), INIS and the suppliers.